Auto Parts Store Pro: Customer Solutions & Fulfillment

NAPA Auto Parts; Pikeville (TN); Presencial; USD 19.000 - 25.000; Jornada completa

Descripción de la vacante

NAPA Auto Parts is seeking a Store Pro to be the primary contact for customers in our retail store, delivering a high-quality experience and automotive parts solutions. You will support both retail and wholesale customers and contribute to store performance through product knowledge, responsiveness, and customer engagement.

The role offers a strong entry point or growth path within the organization, with responsibilities spanning sales, inventory, and customer service in a fast-paced environment.

Formación

• High School Diploma or GED is required.
• Strong communication and listening skills are essential.
• Willingness to learn automotive parts and systems.

Responsabilidades

• Provide accurate automotive parts solutions to customers.
• Deliver a consistently positive customer experience.
• Operate POS, inventory/catalog tools, and communication devices.
• Maintain high energy and customer focus in a fast-paced retail environment.
• Support store operations including transactions, inquiries, and general workflow.
• Build relationships with customers to drive loyalty and repeat business.
• Coordinate deliveries and prepare orders for customers and drivers.

Conocimientos

Customer service

Problem solving

Retail software

Inventory awareness

Educación

High School Diploma or GED

Herramientas

POS systems

Inventory software

Descripción del empleo

NAPA Auto Parts is seeking a Store Pro to be the primary contact for customers in our retail store, delivering a high-quality experience and automotive parts solutions. You will support both retail and wholesale customers and contribute to store performance through product knowledge, responsiveness, and customer engagement.

The role offers a strong entry point or growth path within the organization, with responsibilities spanning sales, inventory, and customer service in a fast-paced environment.