Auto Parts Specialist: Customer-Driven Store Pro

Genuine Parts Company; Springdale (AR); Vor Ort; USD 22.000 - 32.000; Vollzeit

Benefits dieser Stelle

Health Insurance

401(k) with company match

Paid Time Off

Employee stock purchase plan

Tuition reimbursement

Professional development opportunities

Wellness programs

Zusammenfassung

Genuine Parts Company is seeking a Store Pro to serve as the primary customer contact in the retail store, representing the NAPA brand and delivering high-quality customer experiences. You will provide automotive parts solutions, support both retail and wholesale customers, and contribute to store performance through product knowledge, responsiveness, and customer engagement.

The role offers an entry point or growth path within the organization, with responsibilities spanning parts

Qualifikationen

• Must have a high school diploma or GED.
• Valid driver’s license is required.
• Strong written and verbal communication and interpersonal skills.
• Customer-focused mindset with good listening and problem-solving abilities.
• Willingness to learn automotive parts and technology systems.

Aufgaben

• Provide accurate automotive parts solutions to retail and wholesale customers.
• Deliver a consistently positive and engaging customer experience.
• Utilize product knowledge to assist customers and support team members.
• Operate POS, inventory/catalog tools, and communication devices.
• Maintain energy and customer focus in a fast-paced retail environment.
• Support store operations including transactions, inquiries, and general workflow.
• Build relationships with customers to drive loyalty and repeat business.
• Coordinate and dispatch deliveries, pull and prepare orders for customers and drivers.
• Perform housekeeping, cleaning, and organizational tasks to maintain a safe environment.
• Assist with inventory control activities, including receiving merchandise and stocking shelves.
• Contribute to store operations and team support to optimize performance.

Kenntnisse

Customer service

Communication

Problem solving

Learning agility

Driver’s license

Ausbildung

High School Diploma or GED

Jobbeschreibung

Genuine Parts Company is seeking a Store Pro to serve as the primary customer contact in the retail store, representing the NAPA brand and delivering high-quality customer experiences. You will provide automotive parts solutions, support both retail and wholesale customers, and contribute to store performance through product knowledge, responsiveness, and customer engagement.

The role offers an entry point or growth path within the organization, with responsibilities spanning parts