Auto Parts Store Pro - Customer-Focused, Growth Path

NAPA Auto Parts; Monterey (CA); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Health Insurance

401(k) Retirement Plan

Paid Time Off

Employee stock purchase plan

Tuition reimbursement

Wellness programs

Job summary

NAPA Auto Parts in Monterey, CA is seeking a Store Pro to deliver outstanding customer service and automotive parts solutions in a fast-paced retail environment. This role supports both retail and wholesale customers, using product knowledge to drive sales and loyalty.

Responsibilities include operating POS and catalog systems, handling orders, and maintaining a welcoming store atmosphere while supporting inventory and logistics tasks. Starting hourly rate applies with progression.

Qualifications

• High School Diploma or GED required.
• Strong communication and interpersonal skills are essential.
• Customer-focused mindset with active listening and problem-solving abilities.
• Willingness to learn automotive parts and technology systems.

Responsibilities

• Provide accurate automotive parts solutions to retail and wholesale customers.
• Deliver a consistently positive and engaging customer experience.
• Utilize product knowledge to assist customers and support team members.
• Operate systems including POS, inventory/catalog tools, and communication devices.
• Maintain high energy and customer focus in a fast-paced retail environment.
• Support store operations including transactions, inquiries, and general workflow.

Skills

Strong communication

Customer focus

Problem solving

Willingness to learn

Education

High School Diploma or GED

Tools

POS systems

Inventory/catalog tools

Job description

NAPA Auto Parts in Monterey, CA is seeking a Store Pro to deliver outstanding customer service and automotive parts solutions in a fast-paced retail environment. This role supports both retail and wholesale customers, using product knowledge to drive sales and loyalty.

Responsibilities include operating POS and catalog systems, handling orders, and maintaining a welcoming store atmosphere while supporting inventory and logistics tasks. Starting hourly rate applies with progression.