Auto Parts Pro — Retail Customer Concierge

NAPA Auto Parts; Daly City (CA); Sur place; USD 26 000 - 37 000; Plein temps

Avantages offerts par ce poste

Health Insurance

401(k) with company match

Paid Time Off

Employee stock purchase plan

Tuition reimbursement

Wellness programs

Résumé du poste

NAPA Auto Parts in Daly City, CA is hiring a Store Pro to act as the main customer contact in-store, delivering high-quality automotive parts solutions for both retail and wholesale customers. The role emphasizes product knowledge, responsiveness, and strong engagement to drive store performance and customer loyalty.

The position offers a strong entry point or growth path within the organization, with responsibilities spanning sales, service, inventory, and logistics support in a fast-paced

Qualifications

• High School Diploma or GED required.
• Valid Driver's License preferred.
• Strong communication and interpersonal skills are essential.
• Customer-focused mindset with good listening and problem-solving abilities.
• Willingness to learn automotive parts and technology systems.

Responsabilités

• Provide accurate automotive parts solutions to retail and wholesale customers.
• Deliver a consistently positive and engaging customer experience.
• Utilize product knowledge to assist customers and support teammates.
• Operate POS and inventory/catalog systems and communicate effectively.
• Maintain energy and customer focus in a fast-paced retail environment.
• Support store operations including transactions and inquiries.
• Build relationships to drive loyalty and repeat business.
• Coordinate and dispatch deliveries; pull and prepare orders for customers and drivers.
• Perform housekeeping and organize the store to maintain a safe, welcoming environment.
• Assist with inventory control, receiving, stocking, and cycle counts.
• Contribute to store operations and continuous improvement initiatives.

Connaissances

Strong communication

Customer focus

Problem-solving

Interpersonal skills

Formation

High School Diploma or GED

Outils

POS systems

Inventory/catalog tools

Description du poste

NAPA Auto Parts in Daly City, CA is hiring a Store Pro to act as the main customer contact in-store, delivering high-quality automotive parts solutions for both retail and wholesale customers. The role emphasizes product knowledge, responsiveness, and strong engagement to drive store performance and customer loyalty.

The position offers a strong entry point or growth path within the organization, with responsibilities spanning sales, service, inventory, and logistics support in a fast-paced