Store Pro: Automotive Parts Specialist

NAPA Auto Parts; Salinas (CA); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Health Insurance

401(k) with company match

Paid Time Off

Tuition reimbursement

Job summary

NAPA Auto Parts in Salinas, CA is seeking a Store Pro to serve as the primary contact for customers. You will provide automotive parts solutions, support both retail and wholesale customers, and contribute to store performance through knowledge, responsiveness, and engagement.

This role offers a clear growth path within the organization. The Store Pro will work with a team to ensure accurate parts identification, order fulfillment, and seamless customer experiences across in-store and delivery

Qualifications

• High School Diploma or GED is required.
• Valid Driver's License is required.
• Strong communication skills, both verbal and written.
• Customer-focused mindset with problem-solving abilities.
• Willingness to learn automotive parts and technology systems.

Responsibilities

• Provide accurate automotive parts solutions to retail and wholesale customers.
• Deliver a consistently positive and engaging customer experience.
• Utilize product knowledge to assist customers and support team members.
• Operate systems including POS, inventory/catalog tools, and communication devices.
• Maintain high energy and customer focus in a fast-paced retail environment.
• Support store operations including transactions, inquiries, and general workflow.
• Build relationships with customers to drive loyalty and repeat business.
• Coordinate and dispatch deliveries using delivery management systems for efficient logistics.

Skills

Customer service

Communication

Driver's license

Learning agility

Team collaboration

Education

High School Diploma or GED

Tools

POS systems

Inventory/catalog tools

Delivery management systems

Job description

NAPA Auto Parts in Salinas, CA is seeking a Store Pro to serve as the primary contact for customers. You will provide automotive parts solutions, support both retail and wholesale customers, and contribute to store performance through knowledge, responsiveness, and engagement.

This role offers a clear growth path within the organization. The Store Pro will work with a team to ensure accurate parts identification, order fulfillment, and seamless customer experiences across in-store and delivery