Auto Parts Store Pro — Customer Champion

NAPA Auto Parts; Eureka (CA); On-site; USD 21,000 - 29,000; Part time

Benefits offered by this job

Health insurance

401(k) retirement plan

Paid time off and holidays

Employee stock purchase plan

Job summary

NAPA Auto Parts in Eureka, CA is hiring for a Part Time Store Pro to serve as the primary contact for customers in-store. The role emphasizes delivering automotive parts solutions, retail and wholesale support, and contributing to store performance through knowledge, responsiveness, and strong customer engagement.

Responsibilities include assisting customers, operating POS and catalog tools, and maintaining an energetic, accurate, and safe store environment.

Qualifications

• High school diploma or GED required.
• Strong communication and customer service skills.
• Willingness to learn automotive parts and systems.
• Experience in retail or parts environment preferred.

Responsibilities

• Provide accurate automotive parts solutions to retail and wholesale customers.
• Deliver a consistently positive and engaging customer experience.
• Utilize product knowledge to assist customers and team members.
• Operate POS, inventory/catalog tools, and communication devices.
• Maintain a fast-paced, customer-focused store environment.
• Support store operations including transactions and inquiries.
• Build relationships to drive loyalty and repeat business.
• Coordinate deliveries and prepare orders for customers and drivers.

Skills

Customer service

Communication

Problem solving

Teamwork

Willingness to learn

Education

High School Diploma or GED

Tools

POS systems

Inventory/catalog tools

Job description

NAPA Auto Parts in Eureka, CA is hiring for a Part Time Store Pro to serve as the primary contact for customers in-store. The role emphasizes delivering automotive parts solutions, retail and wholesale support, and contributing to store performance through knowledge, responsiveness, and strong customer engagement.

Responsibilities include assisting customers, operating POS and catalog tools, and maintaining an energetic, accurate, and safe store environment.