Auto Parts Specialist & Customer Experience Pro

Genuine Parts Company; Salinas (CA); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Health Insurance

401(k) Plan

Paid Time Off

Employee stock purchase plan

Job summary

Genuine Parts Company is hiring for a Store Pro at the NAPA store in Salinas, CA. You will serve as the primary contact for customers, delivering automotive parts solutions and supporting both retail and wholesale clients.

The role emphasizes product knowledge, responsiveness, and a high-energy, customer-centric approach in a fast-paced retail setting. The position offers an hourly starting rate of $23.00, with potential pay progression based on performance and tenure.

Qualifications

• High School Diploma or GED is required.
• Strong communication (verbal and written) and interpersonal skills.
• Customer-focused mindset with strong listening and problem-solving abilities.
• Willingness to learn automotive parts and technology systems.

Responsibilities

• Provide accurate automotive parts solutions to retail and wholesale customers.
• Deliver a consistently positive and engaging customer experience.
• Utilize product knowledge to assist customers and support team members.
• Operate POS systems, inventory/catalog tools, and communication devices.
• Maintain a safe, professional store environment and assist with inventory control.

Skills

Communication

Customer focus

Problem solving

Willingness to learn

Education

High School Diploma or GED

Tools

POS systems

Inventory/catalog tools

Job description

Genuine Parts Company is hiring for a Store Pro at the NAPA store in Salinas, CA. You will serve as the primary contact for customers, delivering automotive parts solutions and supporting both retail and wholesale clients.

The role emphasizes product knowledge, responsiveness, and a high-energy, customer-centric approach in a fast-paced retail setting. The position offers an hourly starting rate of $23.00, with potential pay progression based on performance and tenure.