Auto Parts Specialist — Customer Service & Tech Support

O'Reilly Automotive; Grove (OK); Sur place; USD 19 000 - 25 000; Plein temps

Avantages offerts par ce poste

Competitive wages

401k with Employer Contributions

Medical, Dental & Vision Insurance

Tuition Educational Assistance

Opportunities for Career Growth

Résumé du poste

O'Reilly Auto Parts is seeking a Parts Specialist to deliver high-level service to retail and installer customers. The role supports store management and promotes company service programs. Bilingual candidates are encouraged to apply.

Responsibilities include greeting customers, assisting with merchandise, processing transactions, handling returns, and maintaining store presentation. Training and on-the-job learning are provided to ensure excellent service and accuracy.

Qualifications

• Greet customers promptly and assist with merchandise selection.
• Provide phone support and price quotes per policy.
• Handle exchanges/returns per policy.

Responsabilités

• Greet customers in-store and assist with merchandise selection.
• Support store management and professional customers as needed.
• Handle cash, checks and credit card transactions accurately.
• Resolve customer complaints in a courteous manner.
• Maintain displays, planograms, and stock; assist with freight and inventory tasks.
• Perform in-store services and light equipment tasks as trained.

Connaissances

Alphanumeric matching

Customer service

Multitasking

Formation

High school diploma or equivalent

Outils

POS system

Description du poste

O'Reilly Auto Parts is seeking a Parts Specialist to deliver high-level service to retail and installer customers. The role supports store management and promotes company service programs. Bilingual candidates are encouraged to apply.

Responsibilities include greeting customers, assisting with merchandise, processing transactions, handling returns, and maintaining store presentation. Training and on-the-job learning are provided to ensure excellent service and accuracy.