Auto Parts Specialist — Customer Service & Growth

O'Reilly Automotive; Rogers (AR); Vor Ort; USD 32.000 - 42.000; Vollzeit

Benefits dieser Stelle

Competitive wages

401k starting day one

Health, dental, & vision insurance

FSA option

Health/wellbeing programs

Tuition assistance

Career growth opportunities

Zusammenfassung

O'Reilly Auto Parts is seeking a Parts Specialist to deliver high-level service to retail and installer customers. The role supports store management in daily tasks and promotes the company’s customer service programs. Bilingual candidates are encouraged to apply.

The position involves greeting customers, assisting with merchandise selection, handling transactions, and performing diverse in-store services. It may include occasional delivery duties when needed.

Qualifikationen

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Aufgaben

• Greet customers and assist them in selecting merchandise.
• Support managers and installer service specialists with professional customers as needed.
• Handle cash drawer, payments, and returns per company policy.
• Answer store phone calls, look up parts, quote prices, and promote the Low-Price Guarantee.
• Process exchanges and returns for credit.
• Assist with stock, planograms, and daily store operations.
• Perform in-store services (e.g., install wipers, test batteries) where allowed.
• Occasionally drive a delivery vehicle when needed.

Kenntnisse

Alphanumeric matching

Customer service

Multitasking

Ausbildung

ASE certification

Jobbeschreibung

O'Reilly Auto Parts is seeking a Parts Specialist to deliver high-level service to retail and installer customers. The role supports store management in daily tasks and promotes the company’s customer service programs. Bilingual candidates are encouraged to apply.

The position involves greeting customers, assisting with merchandise selection, handling transactions, and performing diverse in-store services. It may include occasional delivery duties when needed.