Auto Parts Retail: Shift Lead & Customer Service

O'Reilly Auto Parts; Burlington (WA); In loco; USD 23.000 - 32.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive wages & Paid time off

Stock Purchase Plan & 401k startingDay

Medical, Dental, & Vision Insurance (F

Team Member Health/Wellbeing Programs

Tuition Educational Assistance

Career growth opportunities

Descrizione del lavoro

O'Reilly Auto Parts is hiring a Retail Service Specialist to support Store Managers in sales, customer service, and store operations. The role includes shift management in the absence of managers, leading staff, and ensuring timely processing of online orders and transfers.

The position emphasizes strong communication, RSS Certification readiness, and potential multilingual capabilities. Bilingual candidates are encouraged to apply, with a comprehensive compensation package and advancement

Competenze

• Strong communication skills are required.
• Ability to obtain RSS Certification is required.
• Fluency in multiple languages (Spanish preferred).
• ASE Certification is a plus or required.

Mansioni

• Lead store team members in delivering excellent customer service to retail and professional customers.
• Supervise customer service levels in the showroom and ensure policy adherence.
• Manage day-to-day store operations and shift coverage in managers' absence.
• Ensure timely processing of buy online/ship to store, transfers, and outside purchases.

Conoscenze

Strong communication skills

RSS Certification

Spanish language (multilingual)

Formazione

ASE Certification

Descrizione del lavoro

O'Reilly Auto Parts is hiring a Retail Service Specialist to support Store Managers in sales, customer service, and store operations. The role includes shift management in the absence of managers, leading staff, and ensuring timely processing of online orders and transfers.

The position emphasizes strong communication, RSS Certification readiness, and potential multilingual capabilities. Bilingual candidates are encouraged to apply, with a comprehensive compensation package and advancement