Auto Parts Pro - Retail Customer Champion

Genuine Parts Company; Boone (NC); Sur place; USD 17 000 - 25 000; Plein temps

Résumé du poste

Genuine Parts Company, operating the NAPA brand, seeks a Store Pro to be the primary customer contact in-store. You will deliver accurate auto parts solutions, assist both retail and wholesale customers, and contribute to store performance through product knowledge, responsiveness, and engagement.

Responsibilities include operating POS and inventory tools, maintaining an energetic, customer-focused environment, supporting inventory and logistics, and building customer loyalty through excellent

Qualifications

• High School Diploma or GED required.
• Strong communication and interpersonal skills.
• Customer-focused mindset with problem-solving abilities.
• Willingness to learn automotive parts and systems.

Responsabilités

• Provide accurate automotive parts solutions to retail and wholesale customers.
• Deliver a consistently positive and engaging customer experience.
• Operate POS, catalog tools, and communication devices.
• Maintain a clean, safe, and welcoming store environment.
• Assist with inventory control, stocking, and cycle counts.
• Build relationships with customers to drive loyalty and repeat business.
• Coordinate deliveries and prepare orders for customers and drivers.

Connaissances

Customer service

Communication

Problem solving

Willingness to learn

Formation

High School Diploma or GED

Outils

POS systems

Inventory/catalog tools

Delivery management systems

Description du poste

Genuine Parts Company, operating the NAPA brand, seeks a Store Pro to be the primary customer contact in-store. You will deliver accurate auto parts solutions, assist both retail and wholesale customers, and contribute to store performance through product knowledge, responsiveness, and engagement.

Responsibilities include operating POS and inventory tools, maintaining an energetic, customer-focused environment, supporting inventory and logistics, and building customer loyalty through excellent