Auto Loan Collections Specialist – Onsite in Greenville

Global Lending Services LLC; Greenville (SC); On-site; USD 20,000 - 28,000; Full time

Benefits offered by this job

401K with employer match

Paid Time Off (PTO)

Paid company holidays

Paid Volunteer Time Off (VTO) Annually

Tuition Reimbursement

Parental Leave

Business casual work environment

Job summary

Global Lending Services LLC is an on-site role in Greenville, SC, requiring a 40-hour workweek with a fixed schedule and no Sundays. You will manage auto loan accounts, contact customers to assess ability to pay, and negotiate solutions while maintaining positive relationships.

Strong communication and organizational skills are essential. The position offers monthly performance bonuses and a commitment to helping families access affordable auto financing through analytics and technology.

Qualifications

• Excellent interpersonal skills and ability to influence and manage conflict.
• Strong written and verbal communication with internal and external customers.
• Able to build cross-functional partnerships and maintain positive relationships.
• Proficient with MS Office and common business tools; quick to learn new systems.
• Excellent organization and ability to manage multiple priorities.

Responsibilities

• Manage a portfolio of auto loan accounts and reduce delinquency.
• Contact customers to understand intent and ability to pay.
• Maintain positive relationships while collecting on past-due balances.
• Negotiate solutions with customers and GLS (immediate payments or promises with clear dates and amounts).
• Follow state and company guidelines in a fast-paced environment.
• Accurately document all contacts, outcomes, and follow-up in GLS systems.
• Meet or exceed assigned goals and business plan objectives.
• Maintain electronic records and support additional assignments or special projects as needed.

Skills

Interpersonal skills

Active listening

Verbal & written communication

Teamwork

Computer skills

Attention to detail

Education

High school diploma or equivalent

Tools

Microsoft Office

Internet & business tools

Job description

Global Lending Services LLC is an on-site role in Greenville, SC, requiring a 40-hour workweek with a fixed schedule and no Sundays. You will manage auto loan accounts, contact customers to assess ability to pay, and negotiate solutions while maintaining positive relationships.

Strong communication and organizational skills are essential. The position offers monthly performance bonuses and a commitment to helping families access affordable auto financing through analytics and technology.