Auto Loan Collections Pro: Reduce Delinquency

Global Lending Services; Greenville (SC); On-site; USD 35,000 - 40,000; Full time

Benefits offered by this job

Medical benefits

401(k) with employer match

Paid Time Off (PTO)

Tuition Reimbursement

Parental Leave

Business casual work environment

Job summary

Global Lending Services in Greenville, SC, seeks a motivated individual to manage auto loan accounts. In this full-time role, you will engage with customers to ensure timely payments and maintain positive relationships. Candidates should have a high school diploma and strong interpersonal and communication skills. The position requires computer proficiency and the ability to handle sensitive information with discretion. Benefits include healthcare, 401(k) matching, paid time off, and a business casual work environment.

Qualifications

• Excellent interpersonal skills: friendly, tactful, empathetic.
• Strong judgment and discretion with sensitive information.
• Ability to build partnerships and maintain customer relationships.
• Comfortable probing and asking targeted questions.

Responsibilities

• Manage a portfolio of auto loan accounts and reduce delinquency.
• Contact customers to assess their intent and ability to pay.
• Negotiate solutions with customers and maintain documentation.
• Meet assigned goals and business plan objectives.

Skills

Interpersonal skills

Conflict management

Active listening

Verbal communication

Written communication

Computer proficiency

Organization

Detail-oriented

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Global Lending Services in Greenville, SC, seeks a motivated individual to manage auto loan accounts. In this full-time role, you will engage with customers to ensure timely payments and maintain positive relationships. Candidates should have a high school diploma and strong interpersonal and communication skills. The position requires computer proficiency and the ability to handle sensitive information with discretion. Benefits include healthcare, 401(k) matching, paid time off, and a business casual work environment.