Auto Liability Claims Adjuster II

Ryder System, Inc.; Richmond (VA); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Health insurance

401(k) retirement plan

Paid time off

Job summary

Ryder System, Inc. in Richmond, VA is seeking a Liability Claim Representative II to handle property damage and low-to-mid range bodily injury claims. You will investigate, adjust, and direct vendors and coordinate with insurers and legal teams.

The role emphasizes strong claim technical skills, customer focus, negotiation with insurers, and the ability to manage exposures and reserves. Two years of casualty claims experience preferred; a bachelor's degree is preferred.

Qualifications

• Bachelor's degree or minimum two years' casualty claims experience.
• Two years or more experience in casualty claims.
• Licenses are a plus.

Responsibilities

• Investigates and adjusts claims, and directs independent adjusters, experts, and other vendors in the claim handling processes.
• Interacts, on an on-going basis, with field and operations management, legal counsel, safety managers, customers, insurance carriers, and third party claimants.
• Manages litigation to ensure claims are handled appropriately, according to the applicable jurisdiction.
• Assists Claim Manager in the identification of exposures and recommends solutions.
• Manages indemnity and expense costs properly.
• Interacts with primary and excess insurance carriers, and re-insurers on files meeting reporting thresholds.
• Alerts Claim Manager to changes and proposed changes in laws that could impact Ryder's liability program.
• Updates field operations personnel on claim status when requested.
• Supplies outside vendors and experts retained to assist in the investigation.
• Recommends and sets reserves to ensure the reserves represent the probable ultimate payout based on documented file developments.
• Performs other duties as assigned

Skills

Handling liability claims

Strong claim technical skills

Customer focus

Interpersonal and negotiation

Communication skills

Education

Bachelor's degree and/or 2 years casualty claims experience

Job description

Ryder System, Inc. in Richmond, VA is seeking a Liability Claim Representative II to handle property damage and low-to-mid range bodily injury claims. You will investigate, adjust, and direct vendors and coordinate with insurers and legal teams.

The role emphasizes strong claim technical skills, customer focus, negotiation with insurers, and the ability to manage exposures and reserves. Two years of casualty claims experience preferred; a bachelor's degree is preferred.