Auto Internet Lead Specialist: Convert to Appointments

Bert Ogden Sharyland Motors Inc; Mission (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Paid Vacation and Holidays

401(K)

Vision Insurance

Dental Insurance

Medical Insurance

Job summary

Bert Ogden Sharyland Motors Inc. seeks an Internet Representative to engage online and offline inquiries, convert leads, and schedule showroom appointments. You will provide accurate vehicle information, maintain CRM records, and support equity mining and service-to-sales opportunities.

The role emphasizes timely follow-up, professional communication, and adherence to dealership processes to deliver an excellent first impression and consistent customer experience.

Qualifications

• Proficiency in Microsoft Office Suite.
• High accuracy in data entry and typing.
• Excellent attention to detail and multitasking ability.
• Strong organizational and communication skills.
• Familiarity with digital tools or industry software.

Responsibilities

• Respond to inquiries via internet, phone, text, email, and chat promptly.
• Provide vehicle information, confirm inventory, and discuss pricing when appropriate.
• Schedule, confirm, and follow up on sales appointments.
• Maintain accurate customer records in the CRM and document interactions.
• Send reminders and resources to customers to support the sales process.
• Follow scripts and templates to ensure consistent customer experience.
• Meet monthly activity and performance targets related to appointments and sales.

Skills

MS Office

Data entry

Typing

Attention to detail

Organization

Communication

Education

Bachelor's degree preferred

Tools

CRM software

Gubagoo

Job description

Bert Ogden Sharyland Motors Inc. seeks an Internet Representative to engage online and offline inquiries, convert leads, and schedule showroom appointments. You will provide accurate vehicle information, maintain CRM records, and support equity mining and service-to-sales opportunities.

The role emphasizes timely follow-up, professional communication, and adherence to dealership processes to deliver an excellent first impression and consistent customer experience.