Online Sales Concierge

Bert Ogden Harlingen Motors Inc; Harlingen (TX); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Paid Vacation and Holidays

401(K)

Vision Insurance

Dental Insurance

Medical Insurance

Job summary

The Bert Ogden Harlingen Motors Inc Internet Representative supports the dealership's Business Development Center by promptly responding to online, phone, text, email and chat inquiries, engaging prospects, and converting leads into showroom appointments. This role delivers a professional first impression and maintains accurate CRM records.

Responsibilities include follow-up, appointment coordination, using scripts and templates, and collaborating with teams to ensure a positive customer

Qualifications

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Strong data entry and typing with high accuracy.
• Excellent attention to detail and ability to manage multiple tasks.
• Familiarity with CRM systems is beneficial.

Responsibilities

• Respond to internet leads, calls, texts, emails, and chat promptly.
• Contact prospects to answer questions and discuss vehicle information.
• Schedule, confirm, and follow up on sales appointments.
• Maintain accurate customer records and notes in the CRM.
• Conduct follow-up calls for leads and previous showroom visits.

Skills

MS Office

Data entry

Attention to detail

Multitasking

Organizational skills

Communication skills

Education

College degree preferable

Job description

The Bert Ogden Harlingen Motors Inc Internet Representative supports the dealership's Business Development Center by promptly responding to online, phone, text, email and chat inquiries, engaging prospects, and converting leads into showroom appointments. This role delivers a professional first impression and maintains accurate CRM records.

Responsibilities include follow-up, appointment coordination, using scripts and templates, and collaborating with teams to ensure a positive customer