Internet Sales Concierge: Lead Nurturing & Appointments

Bert Ogden Auto Group; Mission (TX); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Paid Vacation and Holidays

401(K)

Vision Insurance

Dental Insurance

Medical Insurance

Job summary

Bert Ogden Auto Group in Mission, Texas, seeks an Internet Representative to support the dealership’s Business Development Center. You will respond promptly to online, phone, text, email, and chat inquiries, engage prospective customers, and convert leads into showroom appointments with a professional first impression.

You will maintain accurate CRM records, follow up consistently, and collaborate with teams to guide customers from initial contact through appointment confirmation, while meeting

Qualifications

• Proficiency with Microsoft Office (Word, Excel, PowerPoint).
• Strong data entry accuracy and multitasking.
• Excellent attention to detail and organization.
• Familiarity with CRM and digital communications tools.
• Good written and verbal communication skills.

Responsibilities

• Respond to inquiries via web, phone, text, email, and chat promptly.
• Engage prospects, answer questions, and provide vehicle information.
• Schedule, confirm, and follow up on showroom appointments.
• Maintain accurate customer records and activity in the CRM.
• Conduct outbound follow-ups for leads, inquiries, and service opportunities.
• Use scripts and templates to ensure consistent communications.
• Send reminders and share resources as needed.

Skills

Microsoft Office

Data entry

Attention to detail

Organizational skills

Communication skills

Typing skills

Basic tools knowledge

Education

College degree preferred

Tools

CRM software

Gubagoo

Facebook Messenger

Job description

Bert Ogden Auto Group in Mission, Texas, seeks an Internet Representative to support the dealership’s Business Development Center. You will respond promptly to online, phone, text, email, and chat inquiries, engage prospective customers, and convert leads into showroom appointments with a professional first impression.

You will maintain accurate CRM records, follow up consistently, and collaborate with teams to guide customers from initial contact through appointment confirmation, while meeting