Auto Insurance Call Center Supervisor – Results Leader

Uloop Inc.; Miami (FL); On-site; USD 50,000 - 70,000; Full time

Job summary

Uloop Inc. is seeking a Call Center Supervisor to lead a team in Miami, Florida. This role involves supervising daily operations and coaching staff to improve sales results. Ideal candidates will have a Florida 220 Property & Casualty License and experience in auto insurance and call center environments.

The position requires strong leadership, excellent communication skills, and a proven ability to motivate a team. Join us to drive sales success and enhance customer engagement.

Qualifications

• Active Florida 220 Property & Casualty License required.
• Minimum 1 year of experience in Auto Insurance.
• Minimum 6 months of call center experience.

Responsibilities

• Supervise and support the daily activities of the call center sales team.
• Monitor sales performance and key metrics, providing coaching and feedback to improve results.
• Implement strategies to increase sales conversion rates and customer engagement.

Skills

Leadership skills

Coaching skills

Communication skills

Problem-solving abilities

Sales performance management

Education

Active Florida 220 Property & Casualty License

Tools

CRM software

Call center software

Job description

Uloop Inc. is seeking a Call Center Supervisor to lead a team in Miami, Florida. This role involves supervising daily operations and coaching staff to improve sales results. Ideal candidates will have a Florida 220 Property & Casualty License and experience in auto insurance and call center environments.

The position requires strong leadership, excellent communication skills, and a proven ability to motivate a team. Join us to drive sales success and enhance customer engagement.