Auto Finance Field Relationship Manager

Santander Bank; Pensacola (FL); On-site; USD 77,000 - 128,000; Full time

Job summary

Santander Consumer USA Inc. in Pensacola, FL seeks a Dealer Relationship Manager to build and grow partnerships with automotive dealerships.

The role focuses on driving loan originations, educating dealers on programs, and delivering outstanding service in a defined territory. You will travel daily within the territory, manage dealer performance, and coordinate with Credit, Funding, and other partners to resolve issues and ensure compliance.

Qualifications

• Bachelor’s degree in Business, Finance, Marketing or equivalent work experience is required.
• 5+ years of sales experience in auto finance, client relations, account management, or dealer management.
• Ability to travel daily within the assigned territory up to 100% of the time.
• Strong knowledge of dealership operations and auto finance products.
• Excellent written and verbal communication, presentation, and negotiation skills.
• Self-starter with strong organizational and territory management abilities.
• Effective problem-solving and time management skills.

Responsibilities

• Establish, develop, and manage strong relationships with automotive dealerships within the territory.
• Grow loan originations and dealer engagement by promoting Santander auto finance programs.
• Deliver Auto Finance, OEM programs, small business, dealer commercial products, and digital services.
• Execute sales strategies and support key initiatives as directed by sales management.
• Identify market trends and competitive activities to identify growth opportunities.
• Provide ongoing education to dealerships on finance program guidelines, underwriting policies, digital tools, and other platforms.
• Maintain contact with dealership personnel through dealer visits to understand business needs and maximize engagement.
• Coordinate meetings between Dealer Principals and dealer commercial services partners (Floor Plan).
• Communicate dealer performance KPIs with dealership owners and general management staff.
• Support internal partners to resolve outstanding business matters and ensure compliance.

Skills

Relationship Building

Dealer Management

Auto Finance

Sales Experience

Travel Ready

Microsoft Office

Negotiation

Communication

Time Management

Organizational Skills

Education

Bachelor's degree in Business/Finance/Marketing

Tools

Microsoft Office

Job description

Santander Consumer USA Inc. in Pensacola, FL seeks a Dealer Relationship Manager to build and grow partnerships with automotive dealerships.

The role focuses on driving loan originations, educating dealers on programs, and delivering outstanding service in a defined territory. You will travel daily within the territory, manage dealer performance, and coordinate with Credit, Funding, and other partners to resolve issues and ensure compliance.