Auto Damage Claims Associate — Training to Lead

Travelers; Kansas City (MO); On-site; USD 44,000 - 73,000; Full time

Benefits offered by this job

Health Insurance

401(k) Matching

Paid Time Off

Wellness Program

Employee Assistance Program

Job summary

Travelers is hiring an Associate Claim Rep, Auto Damage, in a program designed to build skills in claim handling, customer service, and policy interpretation. You will work with experienced claim professionals through structured training across various claim types, including auto, heavy equipment, and property damage.

The program emphasizes developing skills to manage claims independently after completion, with opportunities for progression within Travelers’ claim organization.

Qualifications

• Bachelor's degree; internship or work in customer service or insurance is a plus.
• Willingness to obtain an active adjuster license where required by state law.
• Proficient in Microsoft Office (Word, Excel, Outlook); willingness to learn claims management.

Responsibilities

• Participate in structured training on policies, claims processes, systems, and procedures.
• Assess coverage to determine compensability and investigate by gathering information.
• Communicate claim status to all parties and maintain accurate records in systems.

Skills

Customer service

Communication

Education

Bachelor's Degree

Tools

Microsoft Office

Job description

Travelers is hiring an Associate Claim Rep, Auto Damage, in a program designed to build skills in claim handling, customer service, and policy interpretation. You will work with experienced claim professionals through structured training across various claim types, including auto, heavy equipment, and property damage.

The program emphasizes developing skills to manage claims independently after completion, with opportunities for progression within Travelers’ claim organization.