Auto Damage Claims Associate - Training & Growth

Travelers Companies, Inc.; Las Vegas (NV); On-site; USD 44,000 - 73,000; Full time

Benefits offered by this job

Health Insurance

401(k) matching up to 5%

Paying it Forward Savings Program

Pension Plan

Paid Time Off: 20 days + 9 holidays

Wellness Program

Mental health program

Job summary

Travelers Companies, Inc. is seeking an Associate Claim Rep, Auto Damage. The program provides 9–12 months of comprehensive training in claim handling, customer service, and policy interpretation as you develop the skills to manage auto, heavy equipment, mobile equipment and property damage claims.

Throughout the program you will interact with customers by phone and written communications, with opportunities to progress toward full claims handling responsibilities upon successful completion.

Qualifications

• Bachelor’s degree required.
• One year of customer service experience in insurance or related field preferred.
• Willingness to obtain an active adjuster license where required by state law.
• Proficient in Microsoft Office; willingness to learn claims management.
• Strong verbal and written communication skills.
• Ability to exercise sound judgement and make decisions within authority.

Responsibilities

• Participate in structured training covering insurance policies, claims processes, systems and procedures.
• Assess coverage to determine compensability and reserves.
• Investigate by gathering information from policyholders, claimants and witnesses.
• Partner with resources to obtain evidence for the claim.
• Assess claims for potential fraud and determine payments.
• Maintain accurate claim records in management systems.

Skills

Customer service

Communication skills

Microsoft Office

Education

Bachelor's degree

High School Diploma or GED

Tools

Microsoft Office

Job description

Travelers Companies, Inc. is seeking an Associate Claim Rep, Auto Damage. The program provides 9–12 months of comprehensive training in claim handling, customer service, and policy interpretation as you develop the skills to manage auto, heavy equipment, mobile equipment and property damage claims.

Throughout the program you will interact with customers by phone and written communications, with opportunities to progress toward full claims handling responsibilities upon successful completion.