Auto Damage Claims Associate — Training to Lead Claims

Travelers Insurance; Franklin (TN); Sur place; USD 45 000 - 75 000; Plein temps

Avantages offerts par ce poste

Health Insurance

401(k) match

Paid Time Off (PTO)

Wellness Program

Volunteer Encouragement

Résumé du poste

Travelers Insurance is seeking an Associate Claim Rep, Auto Damage, offering comprehensive training in claim handling, customer service, and policy interpretation. The role focuses on developing skills to manage auto, heavy equipment, mobility, and property claims with frequent customer interactions.

Program typically lasts 9–12 months, after which candidates progress toward independent claims handling. Requires a Bachelor's degree or relevant experience, and licensing within state requirements.

Qualifications

• High School Diploma or GED and one year of customer service experience.
• Willingness to obtain an active adjuster license where required by state law.
• Proficient in Microsoft Office (Word, Excel, Outlook) and able to learn claims management.

Responsabilités

• Participate in structured training covering insurance policies and claim processes.
• Assess coverage to determine compensability and investigate claims.
• Gather information from policyholders, claimants, and witnesses to support claims.

Connaissances

Customer service

Communication skills

Formation

Bachelor's degree

High School Diploma or GED

Outils

Microsoft Office

Description du poste

Travelers Insurance is seeking an Associate Claim Rep, Auto Damage, offering comprehensive training in claim handling, customer service, and policy interpretation. The role focuses on developing skills to manage auto, heavy equipment, mobility, and property claims with frequent customer interactions.

Program typically lasts 9–12 months, after which candidates progress toward independent claims handling. Requires a Bachelor's degree or relevant experience, and licensing within state requirements.