Auto Customer Service – Starting at $17/Hr | 3 Shift Options | Paid Training

Cherokee County Nissan; Holly Springs (GA); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

401(k) Plan

Paid holidays and vacations

Company-provided training

Family-owned dealership culture

Climate-controlled facility

Advancement opportunities

Job summary

Cherokee County Nissan is hiring a BDC Service Representative to handle incoming service calls and schedule appointments at our Holly Springs location. You will engage customers by phone, follow up on reminders, and coordinate with other dealership departments.

We offer extensive training and a strong employee development culture. Experience is preferred but not required; starting wage is $17 per hour with a 5-day work week and rotating Saturdays.

Qualifications

• Friendly, upbeat people who enjoy talking on the phone.
• Exceptional communication skills.
• Willingness to obtain product knowledge and good organizational skills.
• Authorized to work in the U.S. without sponsorship.
• Must report to work promptly when scheduled.

Responsibilities

• Answer all incoming service calls.
• Schedule service appointments.
• Call customers for follow ups, reminders, and to bring customers in for service.
• Interact with customers and all dealership departments.
• Some filing and data gathering for outgoing calls.
• Other duties may be assigned.

Skills

Customer service

Phone etiquette

Excellent communication

Organizational skills

Job description

101 Harbor Creek Parkway, Holly Springs, GA 30115

BDC Service Representative
Business Development Center

3 shifts available, flexible scheduling!

7am - 4pm; 8am - 5pm; 9am - 6pm

Starting at $17 Per Hour
Experience Preferred but We Will Train
Superb and Extensive Training to Ensure Your Success!

5-day Work Week with Rotating Saturdays

Cherokee County Nissan is hiring now for a BDC Service Representative. Experience is preferred but we will train the right candidates. This is a great opportunity for applicants with automotive BDC experience, or for someone with customer service/telephone contact experience.We value our employees and invest in their success.

Cherokee County Nissan is part of the Perrin Automotive Group, which has been serving Cobb and Cherokee County drivers for over 30 years. We believe culture makes a difference and we strive to build lasting relationships with our employees, customers, and the community.

• 3 shifts available, flexible scheduling!
• 5-day work week with rotating Saturdays
• Superb and extensive training to ensure your success!
• Full Medical Health Plan including Dental and Vision Insurance
• 401(k) Plan
• Company-provided training and education
• Holidays and Paid Vacations
• Work at a Family Owned and Operated Dealership
• State-of-the-art climate-controlled facility!
• Great Opportunity for advancement within!

Responsibilities - BDC Service Representative:

• Answer all incoming service calls
• Schedule service appointments
• Call customers for follow ups, appointment reminders, missed appointments, and to bring customers into the dealership for service
• Interact with customers as well as with all dealership departments
• Some filing
• Gather data for outgoing calls
• Candidates must be reliable and must report to work promptly when scheduled.
• Other duties may be assigned

Requirements - BDC Service Representative:

• We are seeking friendly, upbeat people who enjoy talking on the phone and answering our customers' questions
• Exceptional communication skills
• Willingness to obtain product knowledge, a positive attitude, and great organizational skills.
• The ability to multi-task, follow direction, be open to change, work effectively under pressure, and to positively defuse negative situations with customers.
• Professional personal appearance
• Must be authorized to work in the U.S. without sponsorship and be a current resident.
• Must pass pre-employment testing to include background checks, MVR, and drug screening.

We are an Equal Opportunity Employer.

All qualified applicants considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status.