BDC Service Representative - Business Development

Vadenchevroletpooler; Holly Springs (GA); On-site; USD 19,320 - 27,517; Full time

Benefits offered by this job

Full Medical Health Plan including Dental and Vision Insurance

401(k) Plan

Paid Vacations

Company-provided training and education

Great opportunities for advancement

Job summary

Vadenchevroletpooler in Holly Springs is looking for a BDC Service Representative for a full-time, on-site position. The role involves answering service calls, scheduling appointments, and customer follow-ups. Starting pay is $17 per hour with flexible scheduling and comprehensive training provided.

This role offers a supportive work environment with a state-of-the-art facility, healthcare benefits, and opportunities for advancement. Join us to be part of a family-owned dealership focused on building lasting customer relationships.

Qualifications

• Friendly and upbeat demeanor with a willingness to learn.
• Must be reliable and able to handle customer interactions effectively.
• Authorized to work in the U.S. without sponsorship.

Responsibilities

• Answer all incoming service calls.
• Schedule service appointments for customers.
• Call customers for follow-ups and appointment reminders.
• Interact with different dealership departments.
• Gather data for outgoing calls.

Skills

Exceptional communication skills

Multi-tasking ability

Customer service skills

Positive attitude

Organizational skills

Job description

BDC Service Representative - Business Development

Full-Time, On-Site Position! Generous Pay Plan + Great Benefits! Experience Preferred but We Will Train Starting at $17 Per Hour Superb and Extensive Training to Ensure Your Success! 5-day Work Week with Rotating Saturdays 3 shifts available, flexible scheduling!

Job Intro

Cherokee County Nissanis hiring now for a BDC Service Representative. Experience is preferred but we will train the right candidates. This is a great opportunity for applicants with automotive BDC experience, or for someone with customer service/telephone contact experience.We value our employees and invest in their success.Cherokee County Nissan is part of the Perrin Automotive Group, which has been serving Cobb and Cherokee County drivers for over 30 years. Webelieve culture makes a difference and we strive to build lasting relationships with our employees, customers, and the community.

Job Description

Answer all incoming service calls
Schedule service appointments
Call customers for follow ups, appointment reminders, missed appointments, and to bring customers into the dealership for service

• Starting at $17 per hour
• 3 shifts available, flexible scheduling!
• 5-day work week with rotating Saturdays
• Superb and extensive training to ensure your success!
• Full Medical Health Plan including Dental and Vision Insurance
• 401(k) Plan
• Company-provided training and education
• Holidays and Paid VacationsWork at a Family Owned and Operated Dealership
• State-of-the-art climate-controlled facility!
• Great Opportunity for advancement within!

Responsibilities

• Answer all incoming service calls
• Schedule service appointments
• Call customers for follow ups, appointment reminders, missed appointments, and to bring customers into the dealership for service
• Interact with customers as well as with all dealership departments
• Some filing
• Gather data for outgoing calls
• Candidates must be reliable and must report to work promptly when scheduled.
• Other duties may be assigned

Requirements

• We are seeking friendly, upbeat people who enjoy talking on the phone and answering our customers' questions
• Exceptional communication skills
• Willingness to obtain product knowledge, a positive attitude, and great organizational skills.
• The ability to multi-task, follow direction, be open to change, work effectively under pressure, and to positively defuse negative situations with customers.
• Professional personal appearance
• Please upload your resume and complete the online assessment
• Must be authorized to work in the U.S. without sponsorship and be a current resident.
• Must pass pre-employment testing to include background checks, MVR, and drug screening.

Terms

We are an Equal Opportunity Employer.All qualified applicants considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status.