Auto Collision Service Specialist

Caliber; Raleigh (NC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, dental, vision

Weekly pay & overtime

Paid vacation & holidays

Career growth opportunities

Hands-on production shop experience

Job summary

Caliber Collision is hiring a Customer Service Representative at the Raleigh center to greet customers, manage daily workload, coordinate rental car services, and assist with insurance authorizations and billing. The role emphasizes delivering exceptional service while maintaining knowledge of partner requirements.

Qualifications include at least 1 year in a customer-facing environment, strong communication skills, and the ability to navigate multiple software systems.

Qualifications

• 1+ years of experience in a customer-facing environment.

Skills

Verbal communication

Written communication

Prioritization

Teamwork

Customer service

Tools

MS Office

Job description

Caliber Collision is hiring a Customer Service Representative at the Raleigh center to greet customers, manage daily workload, coordinate rental car services, and assist with insurance authorizations and billing. The role emphasizes delivering exceptional service while maintaining knowledge of partner requirements.

Qualifications include at least 1 year in a customer-facing environment, strong communication skills, and the ability to navigate multiple software systems.