Auto Collision Service Advisor

Texas Collision Centers, Inc.; Fort Worth (TX); Presencial; USD 42 000 - 60 000; Tempo integral

Resumo da oferta

Texas Collision Centers, Inc. is seeking a Service Advisor in Fort Worth to assess collision damage, prepare repair estimates, and explain the repair process to customers.

You will communicate with insurance companies and obtain repair authorization, then check-in vehicles and provide updates throughout the job. You will deliver completed repairs to customers, ensure compliance with safety standards, and assist with related duties.

Qualificações

• 18 years or older with a valid driver’s license.
• Experience in automotive collision estimating preferred.
• Proficient with a computer and estimation software.
• Strong customer service and communication skills.

Responsabilidades

• Inspect damage to determine repair scope.
• Prepare repair estimates.
• Explain repair process to customers.
• Communicate with customers' insurers and obtain repair authorization.
• Check-in vehicles with customers and provide updates.
• Deliver completed repairs to customers.
• Adhere to safety standards and procedures.
• Assist with related duties as assigned.

Conhecimentos

Customer service

Multi-tasking

Verbal/written communication

Organizational skills

Problem-solving

Ferramentas

CCC One

Computer software

Descrição da oferta de emprego

Texas Collision Centers, Inc. is seeking a Service Advisor in Fort Worth to assess collision damage, prepare repair estimates, and explain the repair process to customers.

You will communicate with insurance companies and obtain repair authorization, then check-in vehicles and provide updates throughout the job. You will deliver completed repairs to customers, ensure compliance with safety standards, and assist with related duties.