Collision Service Advisor: Growth & Certification

OpenRoad Franks Collision LLC; La Porte (TX); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive compensation and benefits

Team-oriented culture

I-CAR Gold Certified

OEM Certified

Opportunities for professional growth

Job summary

OpenRoad Franks Collision LLC is seeking a Service Advisor to act as the primary liaison between customers, insurers, and our repair staff. You will verify insurance estimates, provide ongoing updates, and manage billing for assigned vehicles.

The ideal candidate is customer-focused, detail-oriented, and able to work both independently and with a team in a fast-paced environment. E-Verify participation is part of our hiring process.

Qualifications

• Must have strong communication with customers and insurers.
• Ability to review and verify insurance estimates and shop estimates.

Responsibilities

• Serve as primary contact for customers and insurers throughout the repair process.
• Review and verify insurance estimates for accuracy and completeness.
• Provide regular status updates to customers.
• Submit estimates and supplements to insurers for processing.
• Oversee accounts receivable and ensure accurate billing and collections.

Skills

Customer service

Communication

Attention to detail

Team player

Self-motivated

Organizational skills

Education

High school diploma or equivalent

Tools

CCC One estimating

Job description

OpenRoad Franks Collision LLC is seeking a Service Advisor to act as the primary liaison between customers, insurers, and our repair staff. You will verify insurance estimates, provide ongoing updates, and manage billing for assigned vehicles.

The ideal candidate is customer-focused, detail-oriented, and able to work both independently and with a team in a fast-paced environment. E-Verify participation is part of our hiring process.