Auto Claims Specialist - Training & Licensing Included

Liberty Mutual Insurance; Florida; On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Paid training and licensing

In-office role in Orlando

Job summary

Liberty Mutual Insurance is seeking an Auto Claims Representative in Orlando, FL. No claims experience needed; paid training and licensing included.

You will guide insureds through the auto claim process from start to finish, handling high-volume, fast-paced interactions with empathy and accuracy. Qualifications include strong customer service, critical thinking, and the ability to work with multiple systems during virtual training.

Qualifications

• Engaging, outgoing personality with a passion for helping customers
• Ability to think critically and use resources in a virtual environment
• Excellent oral and written communication and organizational skills
• Experience with typing and multitasking in a structured paperless workflow
• Knowledge of multiple insurance systems during virtual training and claims processing
• Degree preferred or 1–3 years of related customer service/insurance knowledge

Skills

Empathetic service

Customer-centric

Strong typing

Multitasking

Time management

Oral and written communication

Problem solving

Education

College degree preferred or 1–3 years related customer service/insurance knowledge

Job description

Liberty Mutual Insurance is seeking an Auto Claims Representative in Orlando, FL. No claims experience needed; paid training and licensing included.

You will guide insureds through the auto claim process from start to finish, handling high-volume, fast-paced interactions with empathy and accuracy. Qualifications include strong customer service, critical thinking, and the ability to work with multiple systems during virtual training.