Auto Claims Desk Specialist - Paid Training & Licensing

Liberty Mutual Insurance; Ocala (FL); Híbrido; USD 45 000 - 60 000; Tempo integral

Resumo da oferta

Liberty Mutual Insurance is hiring an Auto Claims Representative in the Orlando area. No claims experience is required as paid training and licensing are included.

You will guide insureds and claimants through the auto claims process from start to finish, engaging with customers who have been in an accident and need assistance. This role emphasizes strong organization, time management, problem solving and customer-centric service, with in-office and hybrid work options.

Qualificações

• Empathetic service orientation for customer interactions.
• Ability to think critically and use resources in a virtual environment.
• Strong oral, written, decision-making and organizational skills.
• Proficient typing and multitasking in a structured paperless work environment.
• Familiarity with using multiple systems during virtual training and to handle/ process claims.
• General understanding of claim operations and stakeholders.
• College degree preferred or 1–3 years of customer service or insurance knowledge.
• US-based employment only.

Conhecimentos

Empathetic service

Customer focus

Problem solving

Time management

Formação académica

College degree preferred

Ferramentas

CRM systems

Descrição da oferta de emprego

Liberty Mutual Insurance is hiring an Auto Claims Representative in the Orlando area. No claims experience is required as paid training and licensing are included.

You will guide insureds and claimants through the auto claims process from start to finish, engaging with customers who have been in an accident and need assistance. This role emphasizes strong organization, time management, problem solving and customer-centric service, with in-office and hybrid work options.