Auto Claims Specialist — Paid Training & Licensing

Liberty Mutual Insurance; Fountain Hills (AZ); Hybrid; USD 40,000 - 55,000; Full time

Job summary

Liberty Mutual Insurance in Chandler, AZ is hiring an Auto Claims Representative to join a high-volume, customer-focused team. No prior claims experience is required as paid training and licensing are included, with in-person sessions during the first months and ongoing support.

You'll guide insureds and claimants through the auto claims process from start to finish, coordinating with multiple stakeholders. Strong service orientation and problem-solving are essential.

Qualifications

• Engaging, outgoing personality with passion for helping customers.
• Ability to think critically, use resources, and seek answers in virtual env.
• Excellent oral and written communication, and strong organizational skills.
• Strong typing and multi-tasking in a structured paperless work environment.
• Experience with multiple systems during virtual training and claims handling.
• College degree preferred or 1–3 years of related customer service or insurance knowledge.
• US-based employees only.
• Able to work in a high-volume, fast-paced environment.

Skills

Customer service

Communication

Critical thinking

Time management

Multi-tasking

Typing

Insurance knowledge

Education

College degree preferred

Tools

Claims software

CRM systems

Job description

Liberty Mutual Insurance in Chandler, AZ is hiring an Auto Claims Representative to join a high-volume, customer-focused team. No prior claims experience is required as paid training and licensing are included, with in-person sessions during the first months and ongoing support.

You'll guide insureds and claimants through the auto claims process from start to finish, coordinating with multiple stakeholders. Strong service orientation and problem-solving are essential.