Auto Claims Desk Adjuster — Paid Training Included

Liberty Mutual Insurance; San Tan Valley (AZ); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Paid training

Licensing included

In-office role near Chandler, AZ

Job summary

Liberty Mutual Insurance in Chandler, AZ is hiring an Auto Claims Representative to guide customers through the auto claims process from start to finish. Training and licensing are included, with in-office requirements and a focus on empathetic, customer-centered service.

The role emphasizes problem solving, strong communication, and the ability to manage multiple systems during virtual training and claims handling, with a flexible, team-oriented environment.

Qualifications

• Engaging, outgoing personality with passion for helping customers.
• Ability to think critically and use resources in virtual environments.
• Strong written, verbal, decision-making and organizational skills.
• Proficient typing and multitasking in a structured, paperless setting.
• Experience using multiple systems during training and claims handling.
• General understanding of claim operations and stakeholders.
• 1–3 years of customer service or relevant insurance knowledge.

Responsibilities

• Guide insureds and claimants through the auto claims process from start to finish.
• Engage with customers post-accident and provide timely, accurate information.

Skills

Empathetic service

Customer focus

Problem solving

Time management

Strong written/oral comms

Multi-tasking

Ability to use multiple systems

Flexible to different environments

Education

College degree preferred

Job description

Liberty Mutual Insurance in Chandler, AZ is hiring an Auto Claims Representative to guide customers through the auto claims process from start to finish. Training and licensing are included, with in-office requirements and a focus on empathetic, customer-centered service.

The role emphasizes problem solving, strong communication, and the ability to manage multiple systems during virtual training and claims handling, with a flexible, team-oriented environment.