Auto Claims Desk Adjuster | Paid Training & Licensing

Liberty Mutual Insurance; Peoria (AZ); Hybrid; USD 42,000 - 64,000; Full time

Job summary

Liberty Mutual Insurance is seeking an Auto Claims Representative in the Chandler, AZ area. No claims experience is needed as paid training and licensing are included, with in-office days required and some remote work after onboarding.

You'll guide insureds and claimants through the auto claims process from start to finish, using strong organization, problem solving and customer service to help customers get what they paid for and needed today.

Qualifications

• Engaging, outgoing personality with a passion for helping customers.
• Able to think critically and use resources in virtual environment.
• Excellent oral, written, decision-making and organizational skills.
• Strong typing and multi-tasking capabilities in a structured paperless work environment.
• Requires strong working knowledge to utilize multiple systems during virtual training and claims.

Responsibilities

• Guide insureds and claimants through the auto claims process from start to finish.
• Speak with customers who have just been in an accident and provide support.
• Maintain strong organizational skills to manage moving pieces of the claim.
• Represent the Liberty brand with a customer-centric approach.

Skills

Customer service

Problem solving

Time management

Multi-tasking

Critical thinking

Strong communication

Education

College degree preferred

Insurance knowledge

Job description

Liberty Mutual Insurance is seeking an Auto Claims Representative in the Chandler, AZ area. No claims experience is needed as paid training and licensing are included, with in-office days required and some remote work after onboarding.

You'll guide insureds and claimants through the auto claims process from start to finish, using strong organization, problem solving and customer service to help customers get what they paid for and needed today.