Auto Claims Specialist — Training & Licensing Included

Liberty Mutual Insurance; Chandler (AZ); On-site; USD 42,000 - 56,000; Full time

Job summary

Liberty Mutual Insurance in Chandler, AZ, is hiring Auto Claims Representatives. Role guides insureds through the auto claims process, with paid training and licensing. No prior claims experience required; in-office presence is needed with monthly days on-site and initial in-person training.

You’ll engage customers, manage multiple systems, and uphold our service standards in a fast-paced environment. Start date is January 11, 2027.

Qualifications

• Engaging, outgoing personality and passion for helping customers.
• Think critically, use resources and seek answers when needed in virtual environment.
• Excellent oral, written, decision-making and organizational skills.
• Strong typing and multi-tasking capabilities in a structured paperless work environment.
• Requires strong working knowledge and ability to utilize multiple systems during virtual training and to handle/process claims.
• General understanding of overall claim operations and key stakeholders.
• College degree preferred, and/or 1-3 years of related customer service experience or applicable insurance knowledge.
• Only open to US based employees.

Responsibilities

• Guide insureds and claimants through the auto claims process from start to finish.
• Communicate with customers empathetically and solve problems.
• Represent Liberty Mutual in the claims process and uphold brand promises.
• Collaborate with teams to manage high-volume, fast-paced investigations.

Skills

Empathetic service

Front lines liaison

Reliable teammate

Customer-centric claims

Education

College degree preferred

Job description

Liberty Mutual Insurance in Chandler, AZ, is hiring Auto Claims Representatives. Role guides insureds through the auto claims process, with paid training and licensing. No prior claims experience required; in-office presence is needed with monthly days on-site and initial in-person training.

You’ll engage customers, manage multiple systems, and uphold our service standards in a fast-paced environment. Start date is January 11, 2027.