Auto Claims Litigation Leader

USAA Life Insurance Company; Tampa (FL); Hybrid; USD 85,000 - 163,000; Full time

Job summary

USAA Life Insurance Company seeks a Claims Litigation Manager - Auto in a hybrid role (3 days in office) to manage moderately complex litigation arising from auto and property contracts. In this contributor position, you’ll craft defense strategies, negotiate settlements, and collaborate with defense counsel to secure favorable resolutions while delivering outstanding member service.

Preferred candidates have a Bachelor's degree or 4 years of related experience, 4 years in liability/claims or

Qualifications

• Bachelor's degree required, or 4 years of related experience in lieu of degree.
• 4 years of work experience handling liability and first-party claims or progressive litigation experience.
• 2 years of customer contact experience.
• Claims adjuster license in assigned state or ability to obtain within 3 months.
• Strong negotiation and customer service skills; excellent communication with partners, members, and counsel.
• Knowledge of P&C policies and state regulations; familiarity with regulatory compliance.
• Experience handling large losses Auto/Property/Commercial; familiarity with injury claims processes.
• Proficient in Microsoft Word, Excel, PowerPoint.

Responsibilities

• Manage moderately complex litigation including serious injury or property damage.
• Apply intermediate knowledge of claims litigation processes.
• Proactively manage litigation; liaise with members, internal and external counsel.
• Document litigation strategy, budget, evaluation, negotiation, and settlement decisions.
• Represent USAA at mediations, case conferences, and trials.
• Review and approve legal fees and expenses; control budgets.
• Coordinate with law firm vendors to ensure timely resolutions.
• Ensure compliance with Defense Counsel Litigation Handling Requirements.
• Identify and resolve routine and intermediate issues in case management.
• Advise membership and management on moderately complex litigation.

Skills

Negotiation

Customer service

Communication

Litigation knowledge

Education

Bachelor's degree or 4 years related experience

Tools

Microsoft Office

Job description

USAA Life Insurance Company seeks a Claims Litigation Manager - Auto in a hybrid role (3 days in office) to manage moderately complex litigation arising from auto and property contracts. In this contributor position, you’ll craft defense strategies, negotiate settlements, and collaborate with defense counsel to secure favorable resolutions while delivering outstanding member service.

Preferred candidates have a Bachelor's degree or 4 years of related experience, 4 years in liability/claims or