Auto Claims Desk Adjuster — Paid Training Included

Liberty Mutual Insurance; Wilmington (DE); On-site; USD 42,000 - 58,000; Full time

Job summary

Liberty Mutual Insurance is seeking Auto Claims Representatives in Marlton, NJ to handle auto claims with paid training and licensing included. No prior claims experience required.

You’ll guide insureds and claimants through the auto claims process from start to finish while maintaining high service standards. You’ll be evaluated on empathy, problem-solving, and a customer-first approach, with opportunities for growth within a Fortune 100 company.

Qualifications

• An engaging, outgoing personality and passion for helping customers.
• Able to think critically, use resources and seek answers when needed in virtual environment
• Excellent oral, written, decision-making and organizational skills
• Strong typing and multi-tasking capabilities in a structured paperless work environment
• Requires strong working knowledge and ability to utilize multiple systems during virtual training and to handle/process claims.
• General understanding of overall claim operations and key stakeholders.
• College degree preferred, and/or 1-3 years of related customer service experience or applicable insurance knowledge.
• Only open to US based employees.

Skills

Customer service

Critical thinking

Communication

Typing

Multitasking

System navigation

Time management

Virtual environment

Insurance knowledge

US-based employment

Education

College degree preferred

Job description

Liberty Mutual Insurance is seeking Auto Claims Representatives in Marlton, NJ to handle auto claims with paid training and licensing included. No prior claims experience required.

You’ll guide insureds and claimants through the auto claims process from start to finish while maintaining high service standards. You’ll be evaluated on empathy, problem-solving, and a customer-first approach, with opportunities for growth within a Fortune 100 company.