Auto Body Estimator — Impact, Growth & Great Benefits

Gerber Collision (Idaho), Inc.; United States; On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

PTO

Parental Leave

Holidays

Insurance

401(k)

Disability

Education

Safety Glasses

Uniform Stipend

Daily Pay

Job summary

Gerber Collision & Glass is hiring an Estimator to provide an exceptional customer experience by creating estimates and coordinating repair needs with customers and insurance companies throughout the repair process. You will assess vehicle damage, document repairs and parts, and work with the team to meet KPIs while maintaining strong communication and adherence to DRP and insurance requirements.

High School Diploma and 1 year of experience preferred; I-CAR training and a valid license are

Qualifications

• Knowledge of Repairs and OE Guidelines
• High School Diploma or equivalent
• Awareness of where to look for answers
• Basic Computer Skills
• Compliance for DRP’s
• Minimum of 1-year experience
• Must be willing to complete I-CAR Training
• Valid Driver’s License

Responsibilities

• Ensure every customer interaction is documented, updated efficiently and accurately with pertinent details
• Provide Customer with accurate and timely information, guiding them through the repair process and ensuring that they receive excellent customer service
• Ensure compliance with all insurance client requirements, processes and metrics
• Ensure compliance with all WOW Operating Ways regarding customer drop-offs, repair planning, customer communication, and delivery
• Communicate all customer requests and needs to appropriate team members
• Provides positive energy when greeting customers in person and on the phone
• Understanding of all required Insurance programs and procedures
• Participate in daily production walks with the Management Team, as required
• Support all team members when required
• Participate in monthly Health & Safety and staff meeting (if required)
• Attend training, information sessions and workshops recommended by Store Manager

Job description

Gerber Collision & Glass is hiring an Estimator to provide an exceptional customer experience by creating estimates and coordinating repair needs with customers and insurance companies throughout the repair process. You will assess vehicle damage, document repairs and parts, and work with the team to meet KPIs while maintaining strong communication and adherence to DRP and insurance requirements.

High School Diploma and 1 year of experience preferred; I-CAR training and a valid license are