Auto Body Estimator — Drive Customer Experience & Repairs

Gerber Collision & Glass; San Diego (CA); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

Paid PTO

Parental Leave

Health Insurance

401(k) Match

Short-Term Disability

Life Insurance

Education Opportunities

Uniform Stipend

Daily Pay

Job summary

Gerber Collision & Glass in San Diego, CA seeks an Estimator to create accurate vehicle damage appraisals, coordinate repairs, and communicate with customers and insurers. You will help drive customer satisfaction and team KPIs in a fast-paced collision repair environment.

The role requires knowledge of OE guidelines, DRP processes, and I-CAR training readiness, with a valid driver’s license and a customer-first mindset.

Qualifications

• High School Diploma or equivalent required.
• Minimum of 1 year experience in an estimator/DRP role or аналогous experience preferred.
• Must be willing to complete I-CAR Training.
• Valid Driver’s License required.

Responsibilities

• Document customer interactions accurately and promptly.
• Provide customers with timely repair information and status updates.
• Coordinate repair needs with insurance companies and internal teams.
• Support KPI achievement through accurate reporting and communication.

Skills

Communication

Customer service

Insurance knowledge

Team collaboration

Education

High School diploma or equivalent

Tools

I-CAR Training

Basic Computer Skills

Job description

Gerber Collision & Glass in San Diego, CA seeks an Estimator to create accurate vehicle damage appraisals, coordinate repairs, and communicate with customers and insurers. You will help drive customer satisfaction and team KPIs in a fast-paced collision repair environment.

The role requires knowledge of OE guidelines, DRP processes, and I-CAR training readiness, with a valid driver’s license and a customer-first mindset.