Auto Body Estimator: Customer-First Collision Repair

Gerber Collision & Glass; Peoria (AZ); On-site; USD 55,000 - 78,000; Full time

Benefits offered by this job

Annual PTO

Parental Leave

Holiday pay

Health Insurance

401(k) with company match

Short-Term Disability

Life Insurance

Continuing Education Opportunities

Safety Glasses provided

Uniform stipend

Daily Pay option

Job summary

Gerber Collision & Glass is seeking an Estimator to deliver exceptional customer experiences by accurately assessing vehicle damage and coordinating repairs. You will document and communicate throughout the claim process, ensuring alignment with the team and industry standards.

The role requires knowledge of OE guidelines, basic computer skills, and DRP compliance, with opportunities for I-CAR training and growth within a legacy collision repair leader.

Qualifications

• Knowledge of repairs and OE guidelines.
• High school diploma or equivalent.
• Awareness of where to look for answers.
• Basic computer skills.
• Compliance for DRP’s minimum of 1-year experience.

Responsibilities

• Document and update every customer interaction accurately.
• Provide customers with timely information and guide them through the repair process.
• Ensure compliance with insurance client requirements and WOW operating standards.
• Communicate customer requests to the appropriate team members.
• Participate in daily production walks and team meetings when required.
• Support team members and attend trainings as scheduled.

Skills

Knowledge of Repairs and OE Guidelines

Basic Computer Skills

Compliance for DRP’s 1-year experience

Must be willing to complete I-CAR培训

Valid Driver’s License

Awareness of where to look for answers

Education

High School Diploma or equivalent

Job description

Gerber Collision & Glass is seeking an Estimator to deliver exceptional customer experiences by accurately assessing vehicle damage and coordinating repairs. You will document and communicate throughout the claim process, ensuring alignment with the team and industry standards.

The role requires knowledge of OE guidelines, basic computer skills, and DRP compliance, with opportunities for I-CAR training and growth within a legacy collision repair leader.