Auto Bodily Injury Claims Specialist — Investigate & Resolve

Selective Insurance; Branchville (NJ); Remote; USD 83,000 - 108,000; Full time

Benefits offered by this job

Competitive base salary

Incentive plan eligibility

Health care plans

Retirement plan with company match

Employee Stock Purchase Program

Tuition assistance and reimbursement

Paid time off 20 days

Job summary

Selective Insurance seeks a claims professional to handle non-litigated and lower-level auto and general liability claims in New Jersey. You will assess coverage, investigate liability, and negotiate resolutions up to delegated authority.

You will coordinate with experts, specialists, and attorneys as needed, documenting activity in the claims system and ensuring compliance with company policies and regulatory requirements.

Qualifications

• Effective verbal and written communication skills.
• Strong time management and organizational skills.
• Negotiation and claim disposition skills with proven problem-solving ability.
• Strong judgment and decision-making skills.
• Self-starter with ability to work independently.
• Moderate proficiency with standard business-related software.

Responsibilities

• Investigate coverage and liability of claims through telephone, automated correspondence, and/or personal contact with claimants, attorneys, insureds, witnesses, and others having pertinent information.
• Analyze information to evaluate claims and determine extent of loss, considering contributory or comparative negligence.
• Process inquiries from insureds and agents; interact with underwriters and agents on claim resolution.
• Evaluate, negotiate, and resolve claims within delegated authority; assign counsel if needed.
• Update claims system to reflect status and determine chargeability; approve expenses incurred.
• Close claims with payments or denials and prepare check requisitions.

Skills

Communication

Time management

Negotiation

Decision making

Independence

Software proficiency

Education

College degree preferred

Three years auto claims experience

Bodily Injury experience required

Tools

Office software proficiency

Job description

Selective Insurance seeks a claims professional to handle non-litigated and lower-level auto and general liability claims in New Jersey. You will assess coverage, investigate liability, and negotiate resolutions up to delegated authority.

You will coordinate with experts, specialists, and attorneys as needed, documenting activity in the claims system and ensuring compliance with company policies and regulatory requirements.