Auto Bodily Injury Claims Advocate

Selective Insurance Company of America; United States; Remote; USD 83.000 - 108.000; Vollzeit

Benefits dieser Stelle

Health care plans

Retirement plan with company match

Employee Stock Purchase Program (disc)

Tuition assistance

Paid time off

Zusammenfassung

Selective Insurance Company of America is seeking a claims professional to handle non-litigated and lower-level litigated Auto and/or General Liability claims. Responsibilities include coverage analysis, investigation, evaluation, negotiation, and disposition within authority, with emphasis on exceptional performance and regulatory compliance.

The role may involve UM/UIM claims; strong communication, negotiation, and analytical skills are essential.

Qualifikationen

• Effective verbal and written communication.
• Strong time management and organizational skills.
• Negotiation and claim disposition skills with proven problem-solving ability.
• Strong judgment and decision-making skills.

Aufgaben

• Investigate coverage and liability of claims through telephone, correspondence, and contact with claimants, attorneys, insureds, witnesses, and others; issue coverage letters.
• Analyze information to evaluate claims, determine extent of loss, and consider negligence; assign medical experts as needed.
• Process inquiries from insureds and agents; interact with underwriters and agents on resolution.
• Evaluate, negotiate, and resolve claims within delegated authority; handle auto and general liability files to completion; assign counsel when needed.
• Update claims system to reflect status and determine chargeability; approve expenses for investigation and handling.
• Close claims by issuing checks or denials and securing releases; prepare check requisitions.
• Participate in claims reviews and settlements; review depositions and medical reports to evaluate claims.
• Identify fraudulent activity and refer to SIU when appropriate; establish and review reserves.

Kenntnisse

Verbal communication

Written communication

Time management

Organizational skills

Negotiation

Decision making

Independent work

Ausbildung

College degree preferred

Auto claim handling experience (3+ years) preferred

Bodily Injury experience required

Jobbeschreibung

Selective Insurance Company of America is seeking a claims professional to handle non-litigated and lower-level litigated Auto and/or General Liability claims. Responsibilities include coverage analysis, investigation, evaluation, negotiation, and disposition within authority, with emphasis on exceptional performance and regulatory compliance.

The role may involve UM/UIM claims; strong communication, negotiation, and analytical skills are essential.