Remote Auto Bodily Injury Claims Specialist

Selective Insurance; Short Hills (NJ); On-site; USD 83,000 - 108,000; Full time

Job summary

Selective Insurance seeks an experienced claims professional to handle non-litigated and lower-level litigated auto and general liability claims in the Northeast region. Responsibilities include coverage analysis, investigation, evaluation, negotiation, and disposition within authority.

The role emphasizes timely processing, proper documentation, and collaboration with claimants, attorneys, and underwriters to resolve claims efficiently while maintaining regulatory compliance.

Qualifications

• Direct hands-on handling of auto and general liability claims.
• Basic coverage analysis and investigation capabilities.
• Ability to analyze information to determine loss extent and negligence.
• Experience with setting reserves and negotiating settlements.
• Strong communication with claimants, attorneys, and insureds.
• Adherence to company policies and prescribed authority.

Responsibilities

• Investigate coverage and liability of claims through telephone, correspondence, and/or personal contact with claimants, attorneys, insureds, witnesses, and others having pertinent information.
• Analyze information to evaluate assigned claims to determine loss extent and negligence.
• Process incoming calls and correspondence from insureds, claimants and agents regarding questions or problems.
• Evaluate, negotiate, and resolve claims within delegated authority.
• Update claims system on a continual basis to reflect status.
• Receive and approve expenses and prepare releases and checks; participate in settlements.

Skills

Communication

Time management

Organizational skills

Negotiation

Decision making

Independence

Software proficiency

Education

College degree

Three years claim handling experience

Industry training/designations

Tools

Office software

Job description

Selective Insurance seeks an experienced claims professional to handle non-litigated and lower-level litigated auto and general liability claims in the Northeast region. Responsibilities include coverage analysis, investigation, evaluation, negotiation, and disposition within authority.

The role emphasizes timely processing, proper documentation, and collaboration with claimants, attorneys, and underwriters to resolve claims efficiently while maintaining regulatory compliance.