Bodily Injury Auto Claims Specialist — Hybrid

Sentry Insurance; Madison (WI); Hybrid; USD 60,000 - 88,000; Full time

Benefits offered by this job

Hybrid work

Dining stipend,

Tuition reimbursement

Health insurance

PTO

401(k) match

Job summary

Sentry Insurance is seeking a Claims Representative - Liability to manage a caseload, investigate liability issues, negotiate settlements, and resolve coverage and damages accurately. The role focuses on Non-Attorney Represented Bodily Injury Auto Claims and requires reviewing policies, evidence gathering, and compliant decision making.

The position emphasizes empathy, clear communication, and the ability to obtain and maintain state licensing requirements.

Qualifications

• Bachelor's degree or equivalent work experience.
• At least 1 year of related work experience.
• Ability to review detailed documents, insurance policies, coverages and regulations.
• Strong verbal and written communication skills.

Responsibilities

• Verify coverage by reviewing policies and interpreting terms.
• Evaluate liability by statements, reports and evidence; negotiate or deny liability.
• Set reserves and negotiate settlements to reach fair resolutions within guidelines.
• Document decisions and activities to ensure regulatory compliance and transparency.
• Provide empathetic service and clearly explain the claims process to customers.

Skills

Communication skills

Negotiation

Analytical skills

Policy interpretation

Licensing ability

Attention to detail

Education

Bachelor's degree or equivalent

Job description

Sentry Insurance is seeking a Claims Representative - Liability to manage a caseload, investigate liability issues, negotiate settlements, and resolve coverage and damages accurately. The role focuses on Non-Attorney Represented Bodily Injury Auto Claims and requires reviewing policies, evidence gathering, and compliant decision making.

The position emphasizes empathy, clear communication, and the ability to obtain and maintain state licensing requirements.