Autism Clinic Operations Lead - Scheduling & Staff

ACES

Katy (TX)

On-site

USD 55,000 - 68,000

Full time

4 days ago

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Job summary

ACES is seeking a Clinic Operations Manager in Katy, TX to elevate autism treatment by providing administrative support to clinical staff. The role focuses on strategic scheduling, staff coordination, and client engagement to ensure optimal service delivery and prescription fulfillment.

You will oversee BI onboarding, credentialing, and performance, while collaborating with HR and Clinical Directors to address staffing and retention.

Qualifications

Minimum of a high school diploma.
4+ years in a professional office environment.
Experience in front desk/administrative support.
Strong customer service background.
Able to work independently.
Proficient in MS Office and relevant software.
Excellent verbal and written communication skills.
HIPAA compliance experience.

Responsibilities

Scheduling Support: manage cancellations/rescheduling; coordinate with Clinical Directors; ensure prescription fulfillment.
BI Support and Management: assist HR with BI needs; participate in hiring; onboarding and tech setup; monitor performance and conduct.
Client Supports: serve as primary contact for clients/caregivers; optimize sessions and service hours.
Center Needs: maintain clean, compliant environment; oversee daily operations; coordinate space usage and tours; manage front desk and mail.