Autism Clinic Operations Lead

ACES; Fresno (CA); On-site; USD 70,000 - 73,000; Full time

Job summary

ACES seeks a Clinic Operations Manager in Fresno to elevate treatment standards for autism through admin support to clinical staff. You will handle strategic scheduling, BI onboarding, and client engagement to optimize service delivery and prescription fulfillment.

Role includes coordinating HR on BI staffing, supervising front desk and facility upkeep, and promoting center events to boost client experience and operational efficiency.

Qualifications

• High school diploma required.
• At least 4 years in a professional office environment.
• Experience in a front desk or administrative support role.
• Strong customer-service background and communication skills.
• Ability to work independently with minimal supervision and meet deadlines.
• Familiarity with HIPAA regulations and data privacy.

Responsibilities

• Schedule management and protocol adherence to coordinate sessions and prescriptions.
• Coordinate BI onboarding, performance, and retention with HR and Clinical Directors.
• Oversee front desk duties, facility needs, and center event promotion.
• Ensure compliant, organized clinic operations and effective client engagement.

Skills

Administrative support

Customer service

Independent work

Communication skills

Organizational skills

HIPAA compliance awareness

Adaptability

Education

High school diploma

Tools

Microsoft Office Suite

Job description

ACES seeks a Clinic Operations Manager in Fresno to elevate treatment standards for autism through admin support to clinical staff. You will handle strategic scheduling, BI onboarding, and client engagement to optimize service delivery and prescription fulfillment.

Role includes coordinating HR on BI staffing, supervising front desk and facility upkeep, and promoting center events to boost client experience and operational efficiency.