Autism Center Administrative Specialist II

Mass General Brigham Incorporated; Lexington, Northern (MA, KY); Hybrid; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical, Dental, Vision

403b retirement plan

Tuition reimbursement

Discounted MBTA pass

Job summary

Mass General Brigham is seeking a Practice Assistant II for onsite work in Lexington, MA. The role supports administrative and clinical functions, including scheduling, check-in/check-out, and patient communications. The candidate should be comfortable with medical office operations and EPIC EMR systems.

The position requires 2–3 years of healthcare office experience, strong organization, and excellent communication skills to assist both patients and clinicians in a fast-paced environment.

Qualifications

• High School Diploma or Equivalent required.
• 2–3 years of office experience in a healthcare setting.
• EPIC experience or other EMR is preferred.

Responsibilities

• Handle routine administrative and clerical duties for a clinical service or physician practice.
• Make patient appointments and manage appointment records.
• Greet and assist patients; answer phones and schedule calls.
• File materials in patient folders and print appointment schedules.
• Process patient billing forms and scan documents to the medical record.

Skills

Office suite proficiency

Time management

Communication

Interpersonal skills

Education

High School Diploma or Equivalent

Tools

EPIC EMR

Medical office software

Job description

Mass General Brigham is seeking a Practice Assistant II for onsite work in Lexington, MA. The role supports administrative and clinical functions, including scheduling, check-in/check-out, and patient communications. The candidate should be comfortable with medical office operations and EPIC EMR systems.

The position requires 2–3 years of healthcare office experience, strong organization, and excellent communication skills to assist both patients and clinicians in a fast-paced environment.