Clinical Practice Assistant - Patient Scheduling & Admin

massgeneralbrigham; Lexington (MA); On-site; USD 45,000 - 65,000; Full time

Job summary

Mass General Brigham is seeking an administrative assistant to support the Lurie Center for Autism with routine clerical and clinical coordination tasks. You will schedule patient visits, greet patients, answer calls, and assist with billing and record-keeping in a fast-paced pediatric-adult clinic environment.

The role emphasizes proficiency with EPIC EMR, strong time management, and empathy when interacting with children and adults on the autism spectrum.

Qualifications

• High School Diploma or Equivalent required.
• 2-3 years healthcare office experience.
• Proficiency with Office Suite and EMR systems.

Responsibilities

• Perform routine administrative and clerical duties in a clinical setting.
• Schedule and manage patient appointments.
• Greet patients and answer phones.
• Process billing forms and scan documents.
• Manage patient records and correspondence.
• Provide training on scheduling, registration and billing systems.

Skills

Office suite

Medical office operations

Filing/scanning/printing/faxing

Phone system handling

Written communication

Reading comprehension

Time management

Organization

Education

High School Diploma or Equivalent

Tools

EPIC EMR

Job description

Mass General Brigham is seeking an administrative assistant to support the Lurie Center for Autism with routine clerical and clinical coordination tasks. You will schedule patient visits, greet patients, answer calls, and assist with billing and record-keeping in a fast-paced pediatric-adult clinic environment.

The role emphasizes proficiency with EPIC EMR, strong time management, and empathy when interacting with children and adults on the autism spectrum.