Audiology Front Desk & Patient Care Coordinator

DARCIE SOOTIN; Dayton (OH); On-site; USD 34,000 - 42,000; Full time

Job summary

DARCIE SOOTIN is seeking an Audiology Patient Care Coordinator in Dayton, OH. The role is the first point of contact for patients and clinicians, handling greetings, scheduling, and insurance processing.

You will prepare daily charts, verify patient information, and assist with repairs and purchases. Strong MS Office skills and attention to detail are essential for success in this position.

Qualifications

• High school diploma or equivalent required.
• Minimum 1 year of customer service experience preferred.
• Proficient in Microsoft Office Suite; able to communicate complex information simply.

Responsibilities

• Answer incoming calls, schedule appointments, and process cancellations per procedures.
• Greet patients, verify/update information, and collect insurance details.
• Greet walk-in patients for repairs and assist with forms and product purchases as needed.
• Prepare charts for upcoming appointments and mail necessary forms when required.
• Contact insurance companies to verify benefits and document outcomes.
• Collect co-pays and other payments; complete end-of-day reconciliation.

Skills

Customer service

MS Office

Communication

Organization

Attention to detail

Multitasking

Service recovery

Education

High School Diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

DARCIE SOOTIN is seeking an Audiology Patient Care Coordinator in Dayton, OH. The role is the first point of contact for patients and clinicians, handling greetings, scheduling, and insurance processing.

You will prepare daily charts, verify patient information, and assist with repairs and purchases. Strong MS Office skills and attention to detail are essential for success in this position.