Audiology Field Service Technician – Travel & Sales

e3 Diagnostics; New York (NY); On-site; USD 54,000 - 66,000; Full time

Benefits offered by this job

Company vehicle

Gas Card

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with Match

Life Insurance

Paid Time Off

Paid Holidays

Employee Perks

Employee Assistance Program

Job summary

e3 Diagnostics is seeking a Field Service Technician (Sales & Service Tech) to join our team. You will serve as a trusted equipment expert for customers, supporting audiological instrumentation needs through new equipment solutions, technical repairs, and NASED-certified calibration.

The role requires regional travel to NY/CT sites, with a starting salary of $60,000 and commission eligibility after training and competencies are met.

Qualifications

• High school diploma or equivalent required.
• A 2-year technical or engineering degree or related experience required.
• Valid driver's license and clean driving record required.
• Willingness to travel up to 80% of the time.

Responsibilities

• Perform ANSI-certified calibrations, maintenance, repairs and installations on audiology equipment.
• Stay updated with required trainings.
• Build and maintain customer relationships; provide service and support.
• Collaborate with Office Administrator for scheduling.
• Maintain accurate customer and equipment records.
• Identify potential clients and cultivate sales opportunities to support territory growth.
• Ensure preventative maintenance is completed per best practices.
• Travel up to 80%; work independently with minimal supervision.

Skills

Verbal & written communication

Interpersonal skills

Sales & customer service

Organization & detail orientation

Time management

Analytical & problem solving

MS Office & databases

Education

High school diploma or equivalent

2-year technical or engineering degree or related experience

Job description

e3 Diagnostics is seeking a Field Service Technician (Sales & Service Tech) to join our team. You will serve as a trusted equipment expert for customers, supporting audiological instrumentation needs through new equipment solutions, technical repairs, and NASED-certified calibration.

The role requires regional travel to NY/CT sites, with a starting salary of $60,000 and commission eligibility after training and competencies are met.