Traveling Audiology Field Service Technician

e3 Diagnostics; Buffalo (NY); On-site; USD 54,000 - 66,000; Full time

Benefits offered by this job

Company vehicle

Gas Card

Medical

Dental

Vision

401(k) with Match

Life Insurance

Paid Time Off (PTO)

Paid Holidays

Employee Perks

Employee Assistance Program

Job summary

e3 Diagnostics is seeking a Field Service Technician (Sales & Service Tech) to support audiology equipment at customer sites across parts of NY and CT, with up to 80% travel.

You will perform calibrations, repairs, installations, and provide technical support while building strong customer relationships and coordinating with the office for scheduling.

Starting salary is $60,000 with commission eligibility after training and competency attainment, plus a comprehensive benefits package.

Qualifications

• Must have high school diploma or equivalent.
• Two-year technical or engineering degree or related experience required.
• Willingness to follow the guidelines in the e3 Proficiency and Certification handbook.
• Excellent communication and customer service skills, plus sales ability.

Responsibilities

• Perform ANSI-certified calibrations, maintenance, repairs, and installations on audiology equipment.
• Attend required training and stay updated on certifications.
• Build and maintain customer relationships; provide service and technical support.
• Coordinate scheduling with Office Administrator.
• Maintain accurate customer and equipment records; identify sales opportunities to grow territory.
• Travel up to 80% and work independently with minimal supervision.

Skills

Verbal communication

Interpersonal skills

Customer service

Sales ability

Time management

Analytical thinking

Problem solving

Education

High school diploma or equivalent

2-year technical or engineering degree

Tools

Microsoft Office Suite

Database management systems

Job description

e3 Diagnostics is seeking a Field Service Technician (Sales & Service Tech) to support audiology equipment at customer sites across parts of NY and CT, with up to 80% travel.

You will perform calibrations, repairs, installations, and provide technical support while building strong customer relationships and coordinating with the office for scheduling.

Starting salary is $60,000 with commission eligibility after training and competency attainment, plus a comprehensive benefits package.