Auction Operations Pro: Smooth Sales & Appraisals

CarMax Business Services; North Carolina; On-site; USD 22,041 - 35,817; Full time

Benefits offered by this job

Paid time off

Sick leave

Holiday pay

Job summary

CarMax Business Services in Montgomery, IL is seeking a Business Operations Associate to support store operations by processing sales, auctions, and appraisals. You will handle cash management, audit critical paperwork, and communicate clearly with customers and internal teams to maintain transparency and compliance.

Key duties include completing paperwork, managing titles and DMV documents, and assisting multiple departments while upholding CarMax’s standards of integrity and service.

Qualifications

• Reads, interprets, and records data accurately for compliance and reporting.
• Strong organizational and multitasking abilities in a deadline-driven environment.
• Proficient in Microsoft Office and data entry systems; communicates effectively with customers and teams.

Responsibilities

• Deliver outstanding customer service by greeting customers and guiding them through paperwork processes.
• Process and audit paperwork for retail and wholesale sales, including deal jackets, finance contracts, and DMV documentation.
• Manage auction and appraisal transactions, ensuring accurate titles, payoffs, and proper funding documentation.

Skills

Communication

Attention to detail

Data interpretation

Confidentiality

Multi-tasking

Tools

Microsoft Office

Data entry systems

Job description

CarMax Business Services in Montgomery, IL is seeking a Business Operations Associate to support store operations by processing sales, auctions, and appraisals. You will handle cash management, audit critical paperwork, and communicate clearly with customers and internal teams to maintain transparency and compliance.

Key duties include completing paperwork, managing titles and DMV documents, and assisting multiple departments while upholding CarMax’s standards of integrity and service.